Refund policy

Return & Refund Policy

We want our customers to be satisfied with their purchase.

Returns
Customers may request a return within 14 days of receiving their order. Returned items must be unused, in their original condition, and in original packaging.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene reasons, customization, or final sale conditions.

Refunds
Once the returned item is received and inspected, approved refunds will be processed to the original payment method within a reasonable number of business days.

Damaged or Incorrect Items
If a customer receives a damaged, defective, or incorrect item, they should contact us within 48 hours of delivery with supporting photos if possible.

Order Cancellations
Orders may only be canceled before they have been processed or shipped.

Return Shipping Costs
Unless the item is defective or incorrect, customers may be responsible for return shipping costs.